Bruster's Real Ice Cream in North Carolina

"Used to love this place last summer. My family and I would go here almost everyday. Then the customer service went down. Some of the drive thru reps are abrupt and mean. They don’t have non dairy ice cream anymore. Also your options are limited for lactose intolerance individuals. Which is really bad because they are probably a lot of lactose intolerant individuals that would love to come here for their nondairy ice cream options but they never have any and every time you ask him if they have any, when you call them to ask if they have bought back the non dairy products.it seems like you’re aggravating them..thanks for responding I’m on my way shortly to see what non dairy options. I just went there at least three time to check and was told that there where no nondairy options. But I love your ice cream it’s great."

"Bruster's has quality ice cream, no doubt about it. We came tonight for a fundraiser benefitting Hometown Heroes- show up in PJ's and get a small waffle cone for $1... Now we were already on board, but can I just say the SIZE of these "small" waffle cones surpassed all expectations in the best way possible. The staff was not stingy in loading up these decadent delights! Definitely worth a visit, fundraiser, promo, or regular day."

"I just love this place. They have a variety of yummy flavors, and they don't disappoint."

"Bruster’s Ice Cream brought back childhood memories I remember seeing this spot when I was a kid before moving away. Being back in the area and watching my own child enjoy some ice cream while I enjoyed some Italian ice late in the evening felt nostalgic. The service was good, and there were no complaints about our orders. A sweet experience all around."

"We love Brusters!! We go to various locations when we are out and about but our “home” Brusters in Monroe, NC ROCKS!!! The staff are so sweet, ice cream is yummy and it is always clean!! Would def recommend to anyone looking for great ice cream and friendly peeps!!!"

"Jamaica Me Crazy ice cream is delicious. I would recommend this location because the employees are nice, store is clean and the price is reasonable."

"Best ice cream in CLT or Indian trail. This location has an outside covered area which is nicer than the other locations I've been to which are all uncovered. Plenty of places to sit. Service is fast and friendly. The staff wear masks. 6-3-2022"

"I stopped around 4:50pm on a Saturday afternoon to grab some ice cream with son and friends. One for a regular sized cookies and cream waffle cone, my son got a small cookies and cream waffle cone, and I got a small cup of strawberry cheesecake. The cashier was very patient as one of the kids kept changing his order, haha. I didn’t like that the cashier assumed waffle cone vs the traditional one. I noticed it but didn’t say anything as I’m sure the kids wanted waffles cone. The small and regular waffle cone seemed like the same amount. I was very shocked to see how much ice cream came in the small yet disappointed there wasn’t a recognizable difference between the small and regular. My cup was the perfect size and what I expected. We all enjoyed one cones. One of the kids did make a comment about the lack of Oreos in the cookies and crème. This was my first time here at this location, and at Brusters in general. I would return. There was a decent amount of seating, which is nice. It’s family friendly as many were present."